[Game Servers] Node 54002

Incident Report for Shockbyte

Resolved

The server is now online.

Posted Jul 30, 2022 - 07:56 UTC

Monitoring

The RAM has been replaced. We are now doing final hardware tests before placing the server back online.

Posted Jul 30, 2022 - 06:24 UTC

Identified

We have detected a RAM error on this server. The RAM is being replaced, then service will be restored.

Posted Jul 30, 2022 - 01:28 UTC

Investigating

This node is experiencing outages. We have taken the server to perform hardware testing.

Posted Jul 30, 2022 - 01:13 UTC

This incident affected: Game Servers: North America (Oregon, USA).