The faulty disk has been replaced (there is no data loss). We are now working to bring affected servers back online.
Posted Jan 28, 2021 - 02:39 UTC
Identified
We've identified a hardware issue on node 129, and we're currently working to schedule a hardware replacement for this node to resolve the issue as soon as possible.
Posted Jan 27, 2021 - 09:02 UTC
This incident affected: Game Servers: North America (Quebec, Canada).