Shockbyte
All Systems Operational
Shockbyte.com Operational
90 days ago
100.0 % uptime
Today
Billing System (shockbyte.com/billing) Operational
90 days ago
100.0 % uptime
Today
Control Panel (mc.shockbyte.com) ? Operational
90 days ago
99.98 % uptime
Today
Reseller API ? Operational
90 days ago
100.0 % uptime
Today
Shockbyte Panel: Open Beta Operational
90 days ago
99.99 % uptime
Today
Shockbyte Panel ? Operational
90 days ago
99.98 % uptime
Today
Virginia, USA Operational
90 days ago
100.0 % uptime
Today
San Jose, USA Operational
90 days ago
100.0 % uptime
Today
Amsterdam, EU Operational
90 days ago
100.0 % uptime
Today
Game Servers: North America Operational
90 days ago
99.99 % uptime
Today
Quebec, Canada Operational
90 days ago
99.99 % uptime
Today
Virginia, USA Operational
90 days ago
100.0 % uptime
Today
Oregon, USA Operational
90 days ago
100.0 % uptime
Today
California, USA Operational
90 days ago
100.0 % uptime
Today
Texas, USA Operational
90 days ago
100.0 % uptime
Today
Game Servers: Europe Operational
90 days ago
99.41 % uptime
Today
England, UK Operational
90 days ago
99.98 % uptime
Today
France Operational
90 days ago
96.49 % uptime
Today
Germany Operational
90 days ago
99.99 % uptime
Today
Poland Operational
90 days ago
99.99 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Luxembourg Operational
90 days ago
100.0 % uptime
Today
Game Servers: Asia Pacific Operational
90 days ago
99.98 % uptime
Today
Sydney, Australia Operational
90 days ago
99.98 % uptime
Today
Singapore Operational
90 days ago
99.97 % uptime
Today
MySQL Databases Operational
90 days ago
99.97 % uptime
Today
North America Operational
90 days ago
99.97 % uptime
Today
Europe Operational
90 days ago
99.97 % uptime
Today
Australia Operational
90 days ago
99.97 % uptime
Today
Singapore Operational
90 days ago
99.97 % uptime
Today
DB02 Client Databases Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Game Servers, NA] Server Migration Jun 24, 2024 02:00-10:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 24th, beginning at 2 AM UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2466, 2476, 2441, 2468, 2452, 2465, 2480, 2460, 2451, 2469, 2456, 2443, 2455, 2447, 2473, 2446

Posted on Jun 20, 2024 - 11:56 UTC
Past Incidents
Jun 22, 2024

No incidents reported today.

Jun 21, 2024
Completed - The scheduled maintenance has been completed.
Jun 21, 16:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 12:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 12:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 10:55 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 10:53 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 21st, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2538, 2529, 2539, 2492, 2540, 2519, 2496, 2479, 2461, 2482, 2467, 2478, 2463, 2450, 2475, 2471, 2457, 2449, 2442, 2470, 2472, 2454, 2453, 2477, 2966, 2970, 2975, 2983, 2962, 2988, 2981, 2974, 2991, 2968, 2972, 2985, 2979, 2973, 2978, 2989, 2963, 2971, 2980, 2969, 2987, 2964, 2982, 2990, 2976, 2984, 2986, 2977, 2967, 2965

Jun 19, 08:22 UTC
Jun 20, 2024
Completed - The scheduled maintenance has been completed.
Jun 20, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 10:49 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 20th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2488, 2495, 2510, 2535, 2500, 2509, 2537, 2501, 2515, 2503, 2523, 2502, 2530, 2474, 2462, 2464, 2485, 2458, 2484, 2486, 2481, 2459, 2483, 2444, 2448, 2757, 2760, 2741

Jun 13, 13:21 UTC
Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 09:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 19th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2874, 2848, 2489, 2504, 2505, 2526, 2490, 2497, 2499, 2514, 2527, 2532, 2513, 2518, 2521, 2511, 2507

Jun 13, 13:18 UTC
Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 08:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On 18th June, beginning at 8am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2494, 2508, 2516, 2520, 2524, 2525, 2531, 2533, 2534, 2536, 2506, 2522, 2493, 2528, 2512

Jun 17, 09:16 UTC
Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 06:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 02:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 20th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 1601, 1531, 1532, 1533, 542, 520, 543, 544, 545, 521, 560, 561, 562

Jun 14, 08:02 UTC
Resolved - This incident has been resolved.
Jun 17, 03:28 UTC
Monitoring - A fix has been implemented globally and we are monitoring the results. If your server is still running into issues downloading/updating game files on start up, please create a ticket: https://shockbyte.com/contact

Thank you for your patience, and we apologise for any inconvenience this issue may have caused.

Jun 16, 23:58 UTC
Identified - We are aware of an issue causing SteamCMD servers to be unable to download or update game files. The problem has been identified and a fix is being rolled out. We will provide updates as we progress on resolution.

If you require any further assistance, please don't hesitate to reach out to our support teams: https://shockbyte.com/contact

Jun 16, 08:48 UTC
Jun 16, 2024
Jun 15, 2024

No incidents reported.

Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 16:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 14th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2009, 654, 4015, 701, 842, 824, 821, 2031, 3172, 661, 469, 884, 899

Jun 13, 13:09 UTC
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 13:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 13th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 311, 314, 317, 323, 327, 331, 334, 356, 359, 404, 405, 413

Jun 10, 09:06 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 10:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 02:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On 13th June, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2, 23, 29, 658, 662, 670, 720, 731, 733, 744, 827, 2004

Jun 12, 08:50 UTC
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 18:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On June 12th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 27, 28, 30, 31, 32, 33, 34, 54, 1513, 77

Jun 10, 08:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 08:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 08:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On 11th of June, beginning at 8am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 16, 17, 18, 19, 20, 21, 22, 24, 25, 26

Jun 10, 08:52 UTC
Jun 11, 2024
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.