Shockbyte
All Systems Operational
Shockbyte.com Operational
90 days ago
99.98 % uptime
Today
Billing System (shockbyte.com/billing) Operational
90 days ago
100.0 % uptime
Today
Control Panel (mc.shockbyte.com) ? Operational
90 days ago
100.0 % uptime
Today
Reseller API ? Operational
90 days ago
100.0 % uptime
Today
Shockbyte Panel: Open Beta Operational
90 days ago
100.0 % uptime
Today
Shockbyte Panel ? Operational
90 days ago
100.0 % uptime
Today
Virginia, USA Operational
90 days ago
100.0 % uptime
Today
San Jose, USA Operational
90 days ago
100.0 % uptime
Today
Amsterdam, EU Operational
90 days ago
100.0 % uptime
Today
Game Servers: North America Operational
90 days ago
99.98 % uptime
Today
Quebec, Canada Operational
90 days ago
100.0 % uptime
Today
Virginia, USA Operational
90 days ago
100.0 % uptime
Today
Oregon, USA Operational
90 days ago
100.0 % uptime
Today
California, USA Operational
90 days ago
99.93 % uptime
Today
Texas, USA Operational
90 days ago
100.0 % uptime
Today
Game Servers: Europe Operational
90 days ago
99.23 % uptime
Today
England, UK Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
95.38 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Luxembourg Operational
90 days ago
100.0 % uptime
Today
Game Servers: Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
MySQL Databases Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
DB02 Client Databases Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 14:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On Tuesday 9th April, beginning at 10:00 UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 82, 84, 99, 559

Apr 8, 11:33 UTC
Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:00 UTC
Scheduled - We will be conducting emergency maintenance at 13:00 UTC to replace a faulty RAM module in node 2878. During the maintenance, affected servers will be offline for up to an hour.
Apr 8, 10:17 UTC
Resolved - This incident has been resolved.
Apr 8, 10:15 UTC
Monitoring - All affected nodes are back online. There has been no data loss, all servers should be up and running as expected. We will continue to monitor to ensure full operation.
Apr 4, 11:30 UTC
Update - Node 5250 is now back online. We are continuing to work to restore service for other affected customers.
Apr 3, 13:48 UTC
Update - This incident was caused by a water leak in a part of this data centre. Unfortunately, some of the power delivery systems have been damaged, and work is ongoing to restore operations.

We are currently awaiting technicians on-site to move affected servers and associated networking to an unaffected part of the data centre, which should resolve the issue sooner.

Unfortunately, at this stage, we are still unable to provide an ETA on resolution. Please don't hesitate to get in touch with Customer Support by creating a ticket if you require assistance with compensation or with any available options: https://shockbyte.com/contact

We sincerely apologise for any inconvenience caused by this and thank everyone affected for your patience. Rest assured, work is being done over the weekend to ensure the affected nodes are back online as soon as possible.

Mar 24, 07:40 UTC
Update - We are currently waiting for power to be restored to these nodes due to an incident that occurred in the data centre. All data is safe, however, we, unfortunately, do not have an ETA on when this will be resolved due to ongoing repairs.

If you are affected by this outage, please do not hesitate to reach out to our Customer Support teams by creating a ticket if you require further assistance: https://shockbyte.com/contact

Mar 22, 01:38 UTC
Identified - We're aware of an outage impacting servers on the following nodes in France and are working to resolve this issue as soon as possible:
5247, 5248, 5249, 5250, 5251, 5252, 5253, 5254, 5255, 5256, 5257, 5258, 5259, 5260, 5261

Mar 21, 14:54 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024