Shockbyte Status

Nov 29, 2023

No incidents reported today.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

Resolved - This incident has been resolved.
Nov 27, 12:06 UTC

Identified - We've identified a potential hardware failure with node 1601 and are working to resolve this issue as soon as possible. If you are affected by this incident, please get in touch with our support team by opening a ticket.
Nov 27, 05:14 UTC

Investigating - We're aware of an issue impacting servers on node 1601 which is preventing affected customer servers from starting. We're working to resolve this issue as soon as possible.
Nov 27, 02:42 UTC

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

[Game Servers, NA and EU] Server Migration

Completed - The scheduled maintenance has been completed.
Nov 20, 17:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 13:15 UTC

Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On Monday 20th November, beginning at 1pm UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 209, 502, 504
Nov 20, 13:05 UTC

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

[Game Servers, NA] Server Migration

Completed - The scheduled maintenance has been completed.
Nov 17, 18:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 UTC

Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On Friday 17th November, beginning at 9am UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 748, 1513, 192, 208, 193, 195, 194
Nov 16, 15:14 UTC

Nov 16, 2023

[Game Servers, NA] Server Migration

Completed - The scheduled maintenance has been completed.
Nov 16, 20:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 12:10 UTC

Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On Thursday 16th November, beginning at 12pm UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 172, 181, 187, 188, 180, 190
Nov 16, 12:09 UTC

Nov 15, 2023

[Game Servers, NA and EU] Server Migration

Completed - The scheduled maintenance has been completed.
Nov 15, 13:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:01 UTC

Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On Wednesday 15th November, beginning at 10am UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 748, 223, 224, 226, 172, 181, 187, 188, 180, 190
Nov 15, 09:50 UTC

Related

How do I know if my server is affected?

How do I know if my server is affected?

How do I know if my server is affected?

How do I know if my server is affected?