Shockbyte
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Shockbyte.com Operational
90 days ago
100.0 % uptime
Today
Billing System (shockbyte.com/billing) Operational
90 days ago
100.0 % uptime
Today
Control Panel (mc.shockbyte.com) ? Operational
90 days ago
99.98 % uptime
Today
Reseller API ? Operational
90 days ago
100.0 % uptime
Today
Shockbyte Panel: Open Beta Operational
90 days ago
99.99 % uptime
Today
Shockbyte Panel ? Operational
90 days ago
99.99 % uptime
Today
Virginia, USA Operational
90 days ago
100.0 % uptime
Today
San Jose, USA Operational
90 days ago
100.0 % uptime
Today
Amsterdam, EU Operational
90 days ago
100.0 % uptime
Today
Game Servers: North America Operational
90 days ago
99.99 % uptime
Today
Quebec, Canada Operational
90 days ago
99.99 % uptime
Today
Virginia, USA Operational
90 days ago
100.0 % uptime
Today
Oregon, USA Operational
90 days ago
100.0 % uptime
Today
California, USA Operational
90 days ago
100.0 % uptime
Today
Texas, USA Operational
90 days ago
100.0 % uptime
Today
Game Servers: Europe Operational
90 days ago
99.99 % uptime
Today
England, UK Operational
90 days ago
99.98 % uptime
Today
France Operational
90 days ago
99.98 % uptime
Today
Germany Operational
90 days ago
99.99 % uptime
Today
Poland Operational
90 days ago
99.99 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Luxembourg Operational
90 days ago
100.0 % uptime
Today
Game Servers: Asia Pacific Operational
90 days ago
99.98 % uptime
Today
Sydney, Australia Operational
90 days ago
99.98 % uptime
Today
Singapore Operational
90 days ago
99.97 % uptime
Today
MySQL Databases Operational
90 days ago
98.73 % uptime
Today
North America 01 Operational
90 days ago
98.89 % uptime
Today
North America 02 Operational
90 days ago
94.82 % uptime
Today
Europe Operational
90 days ago
99.97 % uptime
Today
Australia Operational
90 days ago
99.97 % uptime
Today
Singapore Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[Game Servers, EU] Server Migration Jul 27, 2024 09:00-17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 26, 2024 - 16:50 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 26, 2024 - 16:45 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 27th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 911, 912, 913, 914, 915, 917, 918, 919, 920, 921, 922, 923, 924, 925, 926
Jul 26, 2024 - 16:42 UTC
[Game Servers, EU] Server Migration Jul 28, 2024 09:00-17:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 28th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 927, 928, 929, 930, 931, 972, 973, 974, 975, 991, 992, 5001
Posted on Jul 26, 2024 - 16:50 UTC
[Game Servers, NA] Server Migration Jul 29, 2024 02:00-10:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 29th, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2416, 2743, 2413, 2422, 2421, 2757, 2545, 2426, 2745, 2425
Posted on Jul 25, 2024 - 14:56 UTC
[Game Servers, NA] Server Migration Jul 30, 2024 02:00-10:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 30th, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4168, 4169, 4170, 4171, 4172, 4173, 4174, 4175, 4176
Posted on Jul 25, 2024 - 14:58 UTC
[Game Servers, NA] Server Migration Jul 31, 2024 02:00-10:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 31st, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 3338, 3339, 3340, 3341, 3342, 3343, 3344, 3345
Posted on Jul 25, 2024 - 15:04 UTC
[Game Servers, NA] Server Migration Aug 1, 2024 02:00-10:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On August 1st, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4143, 4144, 4145, 4146, 4147, 4150, 4151, 4152
Posted on Jul 25, 2024 - 15:08 UTC
[Game Servers, NA] Server Migration Aug 2, 2024 02:00-10:00 UTC
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On August 2nd, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4160, 4161, 4162, 4163, 4164, 4165, 4166, 4167
Posted on Jul 25, 2024 - 15:17 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 26, 17:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 26th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4153, 4154, 4155, 4156, 4157, 4158, 4159
Jul 22, 13:12 UTC
[Game Servers, EU] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 26, 06:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 26th, beginning at 3am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 5 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 902, 903, 904, 905, 906, 907, 908, 909, 910
Jul 25, 14:13 UTC
Jul 25, 2024
[Game Servers, EU & SG] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 25, 18:05 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 25, 09:28 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 25, 09:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 25th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 5235, 5236, 5237, 5238, 5239, 5240, 5241, 5242, 5243, 1373, 1374, 1375, 1376
Jul 22, 09:00 UTC
Jul 24, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 24, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 24th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4135, 4136, 4137, 4138, 4139, 4140, 4141, 4142
Jul 19, 11:26 UTC
Jul 23, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 23, 14:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 23rd, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4134
Jul 19, 11:15 UTC
[Game Servers, NA & EU] Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 23, 00:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 12:30 UTC
Scheduled - (Not all servers will be affected - this maintenance will only affect customers on the new Shockbyte Control Panel)

On July 22nd, beginning at 12:30 UTC, we'll be upgrading our infrastructure to ensure smooth operations in the future.

We have blocked out 2 hours for this maintenance. During this time, the Shockbyte Control Panel will not be accessible.

The infrastructure upgrades will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.
Jul 19, 13:54 UTC
Jul 22, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 22, 17:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 22nd, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4119, 4120, 4121, 4122, 4123, 4124, 4125, 4126
Jul 19, 11:14 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 19, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 19th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118
Jul 17, 09:33 UTC
Jul 18, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 18, 14:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 18th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 3354, 3355, 4105, 4106, 4107, 4108, 4109, 4110
Jul 12, 10:45 UTC
Jul 17, 2024
[Game Servers, NA & EU] Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 17, 13:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 13:30 UTC
Scheduled - (Not all servers will be affected - this maintenance will only affect customers on the new Shockbyte Control Panel)

On July 17th, beginning at 13:30 UTC, we'll be upgrading our infrastructure to ensure smooth operations in the future.

We have blocked out 2 hours for this maintenance. During this time, the Shockbyte Control Panel will not be accessible.

The infrastructure upgrades will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.
Jul 16, 13:18 UTC
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 17, 13:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 17th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 3346, 3347, 3348, 3349, 3350, 3351, 3352, 3353
Jul 12, 10:21 UTC
Jul 16, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 16, 16:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 16th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2408, 2410, 2542, 2411, 2424, 2546, 2423, 2431, 2415
Jul 12, 10:17 UTC
Jul 15, 2024
[Game Servers, NA] Server Migration
Completed - The scheduled maintenance has been completed.
Jul 15, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 UTC
Scheduled - (Not all servers will be affected - scroll down to find out if your server is affected by this maintenance)

We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers.

On July 15th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer).

We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period.

The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning.

Rest assured that we are making every effort to minimise impact to customers.

If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.

How do I know if my server is affected?

Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below.

Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address.

Affected nodes: 2428, 2437, 2747, 2419, 2751, 2434, 2418, 2543, 2744, 2417, 2432, 2440, 2445
Jul 12, 10:09 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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