Shockbyte - [Game Servers, AU] Node 1601 - Outage – Incident details

Experiencing minor outage

[Game Servers, AU] Node 1601 - Outage

Resolved
Partial outage
Started 10 months agoLasted about 9 hours

Affected

Game Servers: Asia Pacific

Operational from 2:42 AM to 2:42 AM, Partial outage from 2:42 AM to 12:06 PM

Sydney, AU

Operational from 2:42 AM to 2:42 AM, Partial outage from 2:42 AM to 12:06 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We've identified a potential hardware failure with node 1601 and are working to resolve this issue as soon as possible. If you are affected by this incident, please get in touch with our support team by opening a ticket.

  • Investigating
    Investigating

    We're aware of an issue impacting servers on node 1601 which is preventing affected customer servers from starting. We're working to resolve this issue as soon as possible.