Shockbyte - Some game servers cannot be joined due to configuration issue – Incident details

All systems operational

Some game servers cannot be joined due to configuration issue

Resolved
Degraded performance
Started about 1 month agoLasted about 2 hours

Affected

Shockbyte Panel (panel.shockbyte.com)

Degraded performance from 2:26 PM to 4:51 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. All new servers that were purchased in the past 24 hours have been automatically restarted to ensure the impact is reduced.

  • Identified
    Identified

    We have identified the cause of the issues happening and are working on a solution.

  • Investigating
    Investigating

    We are currently looking into an issue where servers are not joinable, due to them being assigned 0 slots.