Shockbyte - [Game Servers, Singapore] Service Outage – Incident details

All systems operational

[Game Servers, Singapore] Service Outage

Resolved
Major outage
Started about 1 month agoLasted 3 days

Affected

Game Servers: Asia Pacific

Major outage from 3:31 AM to 5:19 PM, Degraded performance from 5:19 PM to 8:22 AM

Singapore, SG

Major outage from 3:31 AM to 5:19 PM, Degraded performance from 5:19 PM to 8:22 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The majority of client services are now back online, and the region is stable. We will continue to monitor the situation.

  • Identified
    Identified

    We have identified the root cause and are working on restoring service. We apologise for any inconvenience caused by this issue.

  • Investigating
    Investigating

    We are aware of an outage currently affecting services in Singapore. We are currently investigating this incident.