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Website (shockbyte.com) - Operational
Website (shockbyte.com)
Billing System (shockbyte.com/billing) - Operational
Control Panel (panel.shockbyte.com) - Operational
Control Panel (panel.shockbyte.com)
Notice history
Nov 2023
- CompletedsafojaskfaokfNovember 20, 2023 at 5:09 PMCompletedNovember 20, 2023 at 5:09 PM
The scheduled maintenance has been completed.
- In progresssafojaskfaokfNovember 20, 2023 at 1:15 PMIn progressNovember 20, 2023 at 1:15 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- PlannedsafojaskfaokfNovember 20, 2023 at 1:05 PMPlannedNovember 20, 2023 at 1:05 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On Monday 20th November, beginning at 1pm UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 209, 502, 504
- CompletedsafojaskfaokfNovember 17, 2023 at 6:15 PMCompletedNovember 17, 2023 at 6:15 PM
The scheduled maintenance has been completed.
- In progresssafojaskfaokfNovember 17, 2023 at 9:00 AMIn progressNovember 17, 2023 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdatesafojaskfaokfNovember 17, 2023 at 8:00 AMUpdateNovember 17, 2023 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedsafojaskfaokfNovember 16, 2023 at 3:14 PMPlannedNovember 16, 2023 at 3:14 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On Friday 17th November, beginning at 9am UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 748, 1513, 192, 208, 193, 195, 194
- CompletedsafojaskfaokfNovember 16, 2023 at 8:10 PMCompletedNovember 16, 2023 at 8:10 PM
The scheduled maintenance has been completed.
- In progresssafojaskfaokfNovember 16, 2023 at 12:10 PMIn progressNovember 16, 2023 at 12:10 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- PlannedsafojaskfaokfNovember 16, 2023 at 12:09 PMPlannedNovember 16, 2023 at 12:09 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On Thursday 16th November, beginning at 12pm UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 172, 181, 187, 188, 180, 190
- CompletedsafojaskfaokfNovember 15, 2023 at 1:51 PMCompletedNovember 15, 2023 at 1:51 PM
The scheduled maintenance has been completed.
- In progresssafojaskfaokfNovember 15, 2023 at 10:01 AMIn progressNovember 15, 2023 at 10:01 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- PlannedsafojaskfaokfNovember 15, 2023 at 9:50 AMPlannedNovember 15, 2023 at 9:50 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On Wednesday 15th November, beginning at 10am UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 748, 223, 224, 226, 172, 181, 187, 188, 180, 190
Oct 2023
- CompletedsafojaskfaokfOctober 31, 2023 at 4:00 PMCompletedOctober 31, 2023 at 4:00 PM
The scheduled maintenance has been completed.
- In progresssafojaskfaokfOctober 31, 2023 at 8:00 AMIn progressOctober 31, 2023 at 8:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- PlannedsafojaskfaokfOctober 31, 2023 at 7:58 AMPlannedOctober 31, 2023 at 7:58 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On Tuesday 31 October, beginning at 8am UTC, we will be upgrading the hardware of many servers in our North America location. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 65, 266, 119, 1357, 771, 1322, 1571, 1323, 1324, 1570, 1573
Sep 2023
- CompletedsafojaskfaokfSeptember 15, 2023 at 12:25 PMCompletedSeptember 15, 2023 at 12:25 PM
The scheduled maintenance has been completed.
- In progresssafojaskfaokfSeptember 15, 2023 at 8:02 AMIn progressSeptember 15, 2023 at 8:02 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdatesafojaskfaokfSeptember 15, 2023 at 6:59 AMUpdateSeptember 15, 2023 at 6:59 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedsafojaskfaokfSeptember 08, 2023 at 10:49 AMPlannedSeptember 08, 2023 at 10:49 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On Friday 15th September, beginning at 8am UTC, we will be upgrading the hardware of many servers in our North America and Europe locations. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 30031, 30010, 30026, 30027, 30032, 34006, 34010, 34003, 34002, 34007, 34001, 34009, 53123, 53182, 53120, 53186, 53191, 53126, 53130, 53148, 53159, 53093, 53089, 53095, 53109, 53111, 53158, 53160, 53164, 3304, 3356, 3357, 3293, 36011, 36009, 36014, 36005, 36006, 36015, 36012, 53127, 53117