Shockbyte - Palworld Servers – Incident details

Experiencing minor outage

Palworld Servers

Resolved
Operational
Started 8 months agoLasted 30 days

Affected

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Update

    Solutions and information for many common issues can be found on the following page: https://shockbyte.com/billing/knowledgebase/1192/Palworld-Server-Known-Issues-and-Common-Fixes.html This page will be kept up to date with any new information.

  • Monitoring
    Monitoring

    Shockbyte acknowledges and is aware of several issues affecting Palworld servers: - Worlds and characters being reset - Servers are, at times, unable to be seen in the server list - Server configuration resets - Additionally, being unable to find server configuration files - Certain servers crash and time out. Many of these issues are caused by optimisation and error fixes required in the server software directly, meaning we are relying on the game developer for fixes. We recommend keeping track of official communication from the Palworld team through their Community Discord or Twitter/X account. We’d like to thank everybody for their extended patience during this busy period and note that we will be applying compensation to all affected by delays.