Resolved
This incident is now resolved, and we're working to restore the server files of a few affected customers.
Identified
We're aware of an issue which caused server plugins on Minecraft and Rust to be deleted when the server restarted. We've applied a fix, so this is no longer happening.
If you don't have a backup of your server, we can help with restoring a system backup. Please open a support ticket at https://shockbyte.com/contact.