Shockbyte - [Game Servers, DE] Scheduled Data Centre Maintenance – Maintenance details

System Under Maintenance

[Game Servers, DE] Scheduled Data Centre Maintenance

Completed
Scheduled for September 17, 2025 at 5:00 AM – September 18, 2025 at 4:00 PM

Affects

Game Servers: Europe

Under maintenance from 5:00 AM to 4:00 PM

Frankfurt, DE

Under maintenance from 5:00 AM to 4:00 PM

Updates
  • Completed
    September 18, 2025 at 4:00 PM
    Completed
    September 18, 2025 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    September 17, 2025 at 5:00 AM
    In progress
    September 17, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    September 17, 2025 at 5:00 AM
    Planned
    September 17, 2025 at 5:00 AM

    We have scheduled a maintenance window for the power systems at our primary data centre in Frankfurt, Germany. During this time, a section of our Frankfurt infrastructure will operate with reduced power supply redundancy while our data centre partner carries out on-site maintenance.

    No impact on customer services is expected. Our systems will continue to operate with 2N+1 redundancy throughout this period, ensuring more than sufficient capacity to maintain full service availability. This notice is provided as a precaution and to keep you informed.