Website (shockbyte.com) - Operational
Website (shockbyte.com)
Billing System (shockbyte.com/billing) - Operational
Shockbyte Panel (panel.shockbyte.com) - Operational
Legacy Control Panel (mc.shockbyte.com) - Operational
Legacy Control Panel (mc.shockbyte.com)
Notice history
Sep 2024
- CompletedSeptember 24, 2024 at 12:00 AMCompletedSeptember 24, 2024 at 12:00 AMMaintenance has completed successfully
- In progressSeptember 23, 2024 at 12:00 PMIn progressSeptember 23, 2024 at 12:00 PMMaintenance is now in progress
- PlannedSeptember 23, 2024 at 12:00 PMPlannedSeptember 23, 2024 at 12:00 PM
On September 23th at 10:00 PM AEST, we will be performing scheduled maintenance in our Melbourne region. We have blocked out 12 hours for this maintenance, however, we expect server downtime to last no more than 1 hour.
Your server IP will not change.
You can find more information about this maintenance in our blog post here: https://blog.shockbyte.com/server-stability-issues
If you have any questions, please reach out to https://shockbyte.com/contact
- CompletedSeptember 20, 2024 at 8:39 PMCompletedSeptember 20, 2024 at 8:39 PM
Maintenance for today has been completed. However, some updates took longer than anticipated but have been applied to the majority of servers.
The remaining updates will be addressed during an upcoming maintenance window, which will be scheduled at a later point in time.
You can find more information about this maintenance in our blog post here: https://blog.shockbyte.com/server-stability-issues
If you have any questions, please reach out to https://shockbyte.com/contact - In progressSeptember 20, 2024 at 11:45 AMIn progressSeptember 20, 2024 at 11:45 AMMaintenance is now in progress
- PlannedSeptember 20, 2024 at 11:45 AMPlannedSeptember 20, 2024 at 11:45 AM
On September 20th at 9:45 PM AEST, we will be performing scheduled maintenance in our Melbourne region. We have blocked out 12 hours for this maintenance, however, we expect server downtime to last no more than 1 hour.
Your server IP will not change.
You can find more information about this maintenance in our blog post here: https://blog.shockbyte.com/server-stability-issues
If you have any questions, please reach out to https://shockbyte.com/contact
Aug 2024
- CompletedAugust 09, 2024 at 3:26 PMCompletedAugust 09, 2024 at 3:26 PM
The scheduled maintenance has been completed.
- In progressAugust 09, 2024 at 9:00 AMIn progressAugust 09, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- PlannedAugust 06, 2024 at 9:42 AMPlannedAugust 06, 2024 at 9:42 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On August 9th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 4060, 4061, 4062, 4063, 4064, 4068, 4069, 4070, 4072, 4073, 4074, 4076
- CompletedAugust 08, 2024 at 4:46 PMCompletedAugust 08, 2024 at 4:46 PM
The scheduled maintenance has been completed.
- In progressAugust 08, 2024 at 9:00 AMIn progressAugust 08, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateAugust 08, 2024 at 8:00 AMPlannedAugust 08, 2024 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedAugust 06, 2024 at 9:36 AMPlannedAugust 06, 2024 at 9:36 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On August 8th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 2791, 2792, 4044, 4045, 4046, 4047, 4048, 4055, 4056, 4057, 4058, 4059
- CompletedAugust 07, 2024 at 4:35 PMCompletedAugust 07, 2024 at 4:35 PM
The scheduled maintenance has been completed.
- In progressAugust 07, 2024 at 9:00 AMIn progressAugust 07, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateAugust 07, 2024 at 8:00 AMPlannedAugust 07, 2024 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedAugust 06, 2024 at 9:31 AMPlannedAugust 06, 2024 at 9:31 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On August 7th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 2779, 2780, 2781, 2782, 2783, 2784, 2785, 2786, 2787, 2788, 2789, 2790
- CompletedAugust 06, 2024 at 6:31 PMCompletedAugust 06, 2024 at 6:31 PM
The scheduled maintenance has been completed.
- In progressAugust 06, 2024 at 9:00 AMIn progressAugust 06, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateAugust 06, 2024 at 8:00 AMPlannedAugust 06, 2024 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- UpdateAugust 05, 2024 at 12:10 PMPlannedAugust 05, 2024 at 12:10 PM
We will be undergoing scheduled maintenance during this time.
- PlannedAugust 04, 2024 at 12:12 PMPlannedAugust 04, 2024 at 12:12 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On August 6th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 4181, 4182, 4183, 4184, 4185, 4186, 2774, 2775, 2776, 2777, 2778
Jul 2024
- CompletedJuly 31, 2024 at 5:26 PMCompletedJuly 31, 2024 at 5:26 PM
The scheduled maintenance has been completed.
- UpdateJuly 31, 2024 at 3:26 PMIn progressJuly 31, 2024 at 3:26 PM
Scheduled maintenance is still in progress. We will provide updates as necessary.
- UpdateJuly 31, 2024 at 1:33 PMIn progressJuly 31, 2024 at 1:33 PM
Scheduled maintenance is still in progress. We will provide updates as necessary.
- UpdateJuly 31, 2024 at 9:22 AMIn progressJuly 31, 2024 at 9:22 AM
Scheduled maintenance is still in progress. We will provide updates as necessary.
- In progressJuly 31, 2024 at 9:00 AMIn progressJuly 31, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateJuly 31, 2024 at 8:00 AMPlannedJuly 31, 2024 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedJuly 29, 2024 at 9:19 AMPlannedJuly 29, 2024 at 9:19 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On July 31st, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 2885, 2886, 2887, 2888, 2889, 2890, 2891, 2895, 2896, 2897, 2898, 2899, 2900, 2901, 2902, 3358, 3359
- CompletedJuly 31, 2024 at 10:00 AMCompletedJuly 31, 2024 at 10:00 AM
The scheduled maintenance has been completed.
- In progressJuly 31, 2024 at 2:00 AMIn progressJuly 31, 2024 at 2:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateJuly 31, 2024 at 1:00 AMPlannedJuly 31, 2024 at 1:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedJuly 25, 2024 at 3:04 PMPlannedJuly 25, 2024 at 3:04 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On July 31st, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 3338, 3339, 3340, 3341, 3342, 3343, 3344, 3345
- CompletedJuly 30, 2024 at 2:15 PMCompletedJuly 30, 2024 at 2:15 PM
The scheduled maintenance has been completed.
- In progressJuly 30, 2024 at 9:00 AMIn progressJuly 30, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateJuly 30, 2024 at 8:00 AMPlannedJuly 30, 2024 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedJuly 29, 2024 at 9:15 AMPlannedJuly 29, 2024 at 9:15 AM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On July 30th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 2867, 2868, 2869, 2870, 2880, 2881, 2882, 2883, 2884
- CompletedJuly 30, 2024 at 10:00 AMCompletedJuly 30, 2024 at 10:00 AM
The scheduled maintenance has been completed.
- In progressJuly 30, 2024 at 2:00 AMIn progressJuly 30, 2024 at 2:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateJuly 30, 2024 at 1:00 AMPlannedJuly 30, 2024 at 1:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedJuly 25, 2024 at 2:58 PMPlannedJuly 25, 2024 at 2:58 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On July 30th, beginning at 2am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 4168, 4169, 4170, 4171, 4172, 4173, 4174, 4175, 4176
- CompletedJuly 29, 2024 at 6:06 PMCompletedJuly 29, 2024 at 6:06 PM
The scheduled maintenance has been completed.
- In progressJuly 29, 2024 at 9:00 AMIn progressJuly 29, 2024 at 9:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- UpdateJuly 29, 2024 at 8:00 AMPlannedJuly 29, 2024 at 8:00 AM
Maintenance will begin as scheduled in 60 minutes.
- PlannedJuly 28, 2024 at 1:58 PMPlannedJuly 28, 2024 at 1:58 PM
(Not all servers will be affected - scroll down to find out if your server is affected by this maintenance) We occasionally perform hardware upgrades to ensure we are always providing the best and latest hardware for our customers. On July 29th, beginning at 9am UTC, we will be upgrading the hardware of many servers. We expect a downtime of up to 3 hours during the switchover period, however the actual length will vary (it could be shorter or longer). We have blocked out 8 hours for this maintenance, however we do not expect servers to be affected for the entire period. The upgrade will be performed as a rolling upgrade, which means affected servers will be upgraded at some point during the maintenance period - not necessarily at the beginning. Rest assured that we are making every effort to minimise impact to customers. If you would like to schedule an early transfer before the maintenance (to avoid the maintenance), please submit a support ticket from the client area with the title "Maintenance Transfer" and we will make every effort to accommodate your request. Please note that your Server IP will change if you choose to do this.
How do I know if my server is affected?
Your server ID, displayed on the Multicraft Control Panel, contains your node ID after the hyphen. An example would be 12345-23, where 23 is the node ID. You can check whether your server is affected by viewing the list of affected nodes below. Affected servers could be subject to an IP change, in which case you will receive an email with your updated IP address. Affected nodes: 2707, 2708, 2729, 2730, 2731, 2732, 2733, 2734, 2735